ModSquad, Inc

Brian Tonar, Senior Vice President People

With over four and a half years at ModSquad, Inc., my commitment to cultivating a vibrant culture and developing robust talent strategies has been unwavering. Our People Team, which I lead with pride, is dedicated to driving results through our people, reflecting the dynamic and inclusive culture of ModSquad. My mission is to empower our global workforce, aligning my efforts with the organization's goal to scale and engage online and mobile customers worldwide.

ModSquad leads the Customer Experience (CX) Service industry. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. Since 2007, we've been reinventing traditional outsourcing. We embraced remote and steered clear of cubicles in soulless call centers. We secure our distributed team with Cubeless, our patent-pending security platform. Our Mods are so experienced and empathetic it isn't fair to call them "agents" – so we don't. We are the Mods!