VyStar Credit Union
Dana Karzan
Consumer insight driven global leader with deep experience in payments, fintech, commerce and consumer strategy. A change agent that is highly collaborative, passionate, articulate, and able to achieve results others believed to be impossible.
VyStar Credit Union is the second-largest credit union headquartered in Florida and now serves over 770,000 members with assets totaling $11 billion. VyStar is the largest mortgage lender in Northeast Florida and one of the major employers in the region with over 2,000 employees. VyStar membership is open to everyone who lives or works in the 49 contiguous counties of Central to North Florida, 10 Southern Georgia counties, and past and present military members and their families all over the world. Today, the driving VyStar philosophy continues to be offering highly competitive pricing, giving members high-yielding savings products, low loan rates, and low-or no-fee financial services. This commitment makes finding affordable, quality financial products and services a reality for our members.
WHAT ARE YOUR KEY DEPARTMENTAL OBJECTIVES OVER THE NEXT 6 TO 12 MONTHS?
- Brand Awareness - Grow members (customers) and deepen existing - Expand into new markets - Become Best in Class Member Experience - Deepen community impacts
WHAT IS YOUR CURRENT TECHNOLOGY STACK?
Hubspot Smartsheets Sprinklr Finastra
HOW MANY PEOPLE REPORT TO YOU (BOTH DIRECTLY AND INDIRECTLY)?
30
WHAT IS YOUR TOTAL BUDGET OVER THE NEXT 12 MONTHS PERIOD?
$10 to $25 million
WHAT IS YOUR COMPANY'S REVENUE?
PROJECT OR INITIATIVE DESCRIPTION
Growth
WHAT NON-BUDGETARY CHALLENGES DO YOU ANTICIPATE?
Developing and growing skill sets of the team Team Wellness/Balance Prioritization (having to say 'no' to really good opportunities)
WHAT 3RD PARTIES ARE YOU HOPING TO MEET WITH?
N/A
WHAT IS YOUR TIMELINE FOR IMPLEMENTATION?
N/A
WHAT IS YOUR BUDGET FOR THIS PROJECT?
N/A
