CONFIRMED DELEGATES

Company
Full Name
Title
Page Number
Activision Blizzard
Fernando Machado
Chief Marketing Officer
Amazon
Miraj Sheth
Program Leader, Customer Experience & Support Operations
AMC Networks
Fred Kleiman
Vice President, Customer Experience
BEES
Jason Lambert
Global Vice President, Digital Products & Marketing
Aunt Millie's Bakeries
Rick Brown
Chief Customer Officer
BANDIER
Christine Bender
Chief Marketing Officer
Bowlero Corp.
Lev Ekster
Chief Strategy Officer
Canada One Auto Group
Michael Christensen
Chief Marketing Officer
Century Snacks
Shane Chambers
Chief Executive Officer
Clayton Homes
David Appert
Vice President, Customer Care
Converse Inc
Andres Kiger
Vice President, Marketing Global Partner Markets
CRL
Jacque Maples
Senior Vice President, Customer Experience
DCH Health System
Andy North
Vice President, Marketing & Communications
DoorDash
Anastasia Zdoroviak
Head of User Experience and Product Operations
Eastern Bank Corporation
Richard Dorfman
Vice President, Customer Experience
El Palacio de Hierro
Werner Hirschi
Chief Customer Officer
Firmenich
Angela Reid
Vice President, Customer Experience
Friendly's / Brix Holdings
Roberto De Angelis
Chief Experience Officer
Galaxy Entertainment Group
Mitchell Fu
Senior Vice President of Marketing Services
GE Appliances, a Haier Company
Mary Putman
Vice President, Marketing & Brand - Chief Marketing Officer
GEICO
Heather McIntyre
Vice President, Customer Experience & CRM
Georgia-Pacific
Lenton Cooper
Vice President, Customer Experience
Hearth & Home Technologies
Jackie Schneider
Vice President, Marketing, Fireplace Business Unit
Horizon Hobby
Nate Kennedy
Vice President, eCommerce & Customer Experience
HUB International Northeast
Ken Schreiber
Chief Client Officer
IncStores
Eric Stephens
Vice President, Operations
Klarzen Inc.
Jhon Cohen
Chief Strategy Officer
Los Angeles Times
Joshua Brandau
Chief Marketing Officer
LuLaRoe
Justin Lyon
Chief Marketing Officer
Magic Spoon
Sage Kirwan
Head of Customer Experience
Marsh & McLennan
Peter Maillet
Vice President
Marsh & McLennan
Priya Raghunatha
Senior Vice President, Digital Client Experience
MasterCard
Christina Boirie
Vice President, Customer Experience & Engagement
Maximus
Brian Dye
Vice President, Workforce Operations
Mayer
Marvin Shotts
Vice President, Customer Experience & Strategic Accounts
Mitchell Gold Bob Williams
Emily Xu
Chief Marketing Officer
Navy Federal Credit Union
Pam Piligian
Chief Marketing Officer & Senior Vice President
Northwestern Mutual
Mark Smith
Chief Marketing Officer
Novomatic Americas
Kathleen McLaughlin
Vice President, Marketing North America
Nuveen
Tara Giuliano
Head of Marketing
Paper Mart
Allison McGuire
Vice President, Marketing
Perdue
David Zucker
Chief Marketing Officer
Perrigo
Greg McCormick
SVP, Self Care Marketing, Insights and Analytics
Perry Ellis / Nike Swim
Brianna Showell
Vice President, Marketing Nike Swim
PGIM
Jaime Kalfus
Vice President, Global Brand Reputation
Playboy Group
Rebecca Traverzo
Executive Vice President, Marketing - Global Consumer Products
Ruby Tuesday
Kevin FitzPatrick
Senior Vice President, Digital & Performance Marketing
Sally Beauty Holdings
Carolyne Guss
Chief Marketing Officer
Shutterfly
Paige Kuempel
Vice President, Consumer Operations, eCommerce
Sugarbear
Kathleen Ross
Chief Marketing Officer
Sun Basket
Brett Frazer
Vice President, Customer Service
Sun Life
Yan Wang
Vice President, Client Experience & Digital Platforms
Sunbasket
Sam Faillace
Vice President, Marketing
SVP Worldwide
Dean Brindle
Chief Marketing Officer & Executive Vice President
SZTG
Michael Sbrocchi
Vice President, Sales & Customer Experience
Target
Joe Contrucci
Senior Vice President, Store Operations
The Hershey Company
Santhi Ramesh
Chief Marketing Officer - International
The Kraft Heinz Company
Mir Ali
Head of Software Engineering, Data/Product/Platform/Digital
The Kraft Heinz Company
Brian Pivar
Head of Data & Analytics
Travel + Leisure Co.
Renu Hanegreefs-Snehi
Senior Vice President, Global; Brands
Vallarta Supermarkets
Andrew Lewis
Vice President, Marketing
Valley Bank
Angela Ceccarelli
CMO
WesBanco
Eric Giesecke
Executive Vice President & Chief Marketing Officer